Frequently asked questions
Minimum booking requirement?
Our booking minimum is 4 hours as many of our sitters travel 30 minutes or more to your location.
Is there a fee for traveling expenses?
Yes, we have a $5.00 daily fee per booking that is paid directly to our sitters to help offset their travel expenses.
What if we need you for multiple days?
We do our best to accommodate our clients with the same sitter for multiple days however on occasion we may need to send different sitters depending on availability.
What is your Cancellation Policy?
Many of our sitters are booked weeks in advance so we require that you cancel your booking at least 72 hours in advance. A $25 per day fee will be charged if cancelling in less than 72 hours.
What happens if we go over the hours we booked?
We will email you an invoice to pay via credit card for the extra time. We also accept Venmo (@Candy-Huml) and Paypal(email@example.com)
Can we request a favorite babysitter?
Of course you can! All online bookings will be followed up with an email or phone call to confirm the date, time, and location. When we reach out to you please let us know if you have a favorite beach sitter and we will do our best to make it happen!
Is a gratuity or tip calculated in the base rate?
A gratuity is not included in our base rates. While a gratuity is not required, many of our clients leave our sitters a tip based on their outstanding performance while working for you.